Services

Locating underground facilities is our core service. Currently we are providing this service for 59 different utility companies. We provide our locating service for telephone, gas, electric, cable TV, water, sewer, and gas exploration . Our services are provided for the utilities in Arkansas, Missouri, Oklahoma, and Texas who choose to join the partnership to take advantage of the benefits of working together to achieve pricing stability and quality.

SWEAP

We also provide a service to our partners call Strategic Watch and Excavator Assistance Program (SWEAP). Our utility partners have the option to have our Damage Prevention Specialists (DPS) work with the excavator to expose their facility. This service is utilized especially for high profile lines.

We get requests from various groups to provide surveys (identifying lines when there is no excavation being performed). Some utilities will agree to pay us to identify their lines for such requests. We will work with you to expedite the process.

Design Associates

Another such survey option is the Design Associate Membership. The Design Associate Membership is for Project Designers, Engineering and Survey firms. As a Design Associate Member with AOC and ARKUPS you can work directly with ARKUPS on survey requests that include ARKUPS utility partners. For Design Associate members, when ARKUPS receives a survey request, an ARKUPS field representative will go to the site, and then contact you with:

  • The proposed number of hours necessary to complete the markings
  • The utilities that will be marked
  • A time frame to complete the markings

If you approve, the cost of the survey will be invoiced to your company. The fee for being a Design Associate member is $200.00 per year to AOC and a $50.00 per hour rate for Design Associate Surveys approved and completed by ARKUPS.

To become a member of the program, complete the AOC and ARKUPS agreements and fax to 501-328-2522 or mail to:

Arkansas One-Call
2120 Maple Ridge Circle
Conway, Arkansas, 72034

If you have questions please contact AOC or ARKUPS.